AMC Services
Annual Maintenance Contracts for laptops, desktops, and IT infrastructure. Preventive maintenance, emergency repairs, and priority support for businesses in Mumbai.
Annual Maintenance Contracts (AMC) in Mumbai
GoRepairHub offers comprehensive AMC services for businesses across Mumbai. Instead of dealing with multiple vendors for different IT issues, get a single annual contract that covers all your laptop, desktop, and IT infrastructure maintenance needs.
With an AMC from goRepairHub, you get proactive IT care — regular preventive maintenance visits, fast emergency repairs, and a dedicated support team that knows your infrastructure inside out. No more calling random technicians and hoping for the best.
What’s Covered Under Our AMC
Hardware Maintenance
- Preventive maintenance — Scheduled quarterly visits to clean, inspect, and optimize all devices
- Emergency repairs — On-site hardware repair within 4 hours of reporting (2 hours for premium plans)
- Component replacement — Spare parts included in Standard and Premium plans at no extra cost
- Peripheral support — Printers, scanners, UPS, and other peripherals covered under the same contract
- Hardware health checks — Monthly system health reports with early warning indicators
Software Support
- OS maintenance — Updates, patches, and security fixes for Windows, macOS, and Linux
- Application support — Troubleshooting for Office, Tally, ERP, and other business applications
- Antivirus management — Centralized antivirus deployment, monitoring, and virus removal
- Email configuration — Outlook setup, email migration, and calendar management
- Driver and firmware updates — Keeping all devices updated for performance and security
Network Maintenance
- Router and switch management — Configuration, firmware updates, and performance optimization
- Wi-Fi coverage optimization — Signal strength testing and access point adjustments
- Internet troubleshooting — ISP coordination, bandwidth testing, and connectivity issues
- VPN and remote access — Setup and maintenance of secure remote access systems
Asset Management
- Device inventory tracking — Serial numbers, configurations, warranty status, and repair history
- Lifecycle management — Recommendations for upgrades and replacements before devices fail
- Warranty coordination — We handle warranty claims with manufacturers on your behalf
- Monthly reports — Detailed reports on device health, tickets resolved, and upcoming maintenance
AMC Plans
Basic Plan
- Best for: Small offices with 5-15 devices
- Quarterly preventive maintenance visits
- Emergency support within 8 business hours
- Phone and email support
- Parts charged separately
Standard Plan
- Best for: Medium offices with 15-50 devices
- Bi-monthly preventive maintenance visits
- Emergency support within 4 hours
- Phone, email, and remote support
- Standard spare parts included
- Dedicated account manager
- Monthly health reports
Premium Plan
- Best for: Large offices with 50+ devices
- Monthly preventive maintenance visits
- Emergency support within 2 hours
- 24/7 phone, email, and remote support
- All spare parts included (up to ₹5,000/incident)
- Dedicated on-site engineer available
- Weekly health reports
- Priority escalation channel
All plans are customizable. Contact us for a tailored AMC proposal that fits your specific requirements and budget.
How Our AMC Works
- Site assessment — We visit your office, audit your IT infrastructure, and document every device
- Custom proposal — Based on the assessment, we create a tailored AMC plan with clear scope and pricing
- Contract signing — Transparent terms with no hidden clauses. Monthly or annual billing options
- Onboarding — We set up monitoring tools, create a support channel, and assign a dedicated account manager
- Regular maintenance — Scheduled visits to keep everything running at peak performance
- Emergency support — Raise a ticket by phone, email, or WhatsApp for fast on-site response
- Monthly reviews — Regular reports and quarterly review meetings to discuss infrastructure health
Response Times
| Issue Severity | Basic | Standard | Premium |
|---|---|---|---|
| Critical (system down) | 8 hours | 4 hours | 2 hours |
| High (major issue) | 12 hours | 6 hours | 4 hours |
| Medium (workaround exists) | 24 hours | 12 hours | 8 hours |
| Low (minor issue) | 48 hours | 24 hours | 12 hours |
Service Areas
We provide AMC services across Mumbai, Thane, and Navi Mumbai — including Andheri, BKC, Powai, Lower Parel, Borivali, Malad, Goregaon, Dadar, Chembur, Thane West, Thane East, Vashi, Nerul, Belapur, Kharghar, and Panvel.
Frequently Asked Questions
What’s the minimum number of devices for an AMC? Our Basic plan starts at 5 devices. For fewer devices, we recommend our pay-per-visit IT support service.
Can I add new devices to an existing AMC? Yes. New devices can be added to your AMC at any time. The contract value is adjusted pro-rata for the remaining period.
Does the AMC cover printers and networking equipment? Yes. Standard and Premium plans cover printers, scanners, routers, switches, and UPS systems alongside computers.
What if a device needs replacement rather than repair? We advise you on the most cost-effective option. If replacement is needed, we help you procure hardware at competitive rates or provide rental devices while you wait.
How quickly can you start an AMC? After the initial site assessment (usually within 48 hours of your inquiry), we can have a contract ready and onboarding complete within one week.
Can I cancel the AMC mid-contract? Yes, with 30 days’ notice. We believe in earning your trust through quality service, not lock-in clauses.
Why Choose Our AMC Services
Minimize Downtime
Regular preventive maintenance catches problems before they cause breakdowns. Keep your team productive with proactive IT care.
Predictable IT Costs
Fix your annual IT maintenance cost with a fixed monthly fee. No surprise repair bills, no budget headaches.
Expert Technicians
Our certified engineers handle everything from OS issues to hardware failures. Real expertise, not just basic troubleshooting.
Fast Emergency Response
Critical hardware failure? Our technicians arrive within 4 hours for on-site repair. Premium plans get 2-hour response.
Preventive Maintenance
Scheduled visits to clean, optimize, and update your systems. Prevents 80% of common IT problems before they happen.
Asset Management
We track every device in your AMC — serial numbers, warranty status, repair history. Complete visibility into your IT assets.
Who Uses This Service
Offices with 10+ Devices
When you have multiple computers, an AMC is more cost-effective than ad-hoc repairs. We maintain your entire fleet.
Hospitals & Clinics
Critical IT systems can't afford downtime. Our AMC ensures your medical software and hardware run without interruption.
Educational Institutions
Computer labs, staff machines, and admin systems — we maintain everything under one contract.
Banks & Financial Services
Regulatory compliance and system availability are critical. Our AMC keeps your IT infrastructure audit-ready.
Manufacturing & Warehouses
Harsh environments damage hardware faster. Our preventive maintenance extends the life of your IT equipment.
Retail Chains
POS systems, inventory computers, and back-office machines — one AMC covers all your retail locations.
Get a Free Quote Today
Speak with our team to discuss your requirement. Get a free consultation and quote within 30 minutes.